Business process optimization

Modern approach to creation of a management system is performed based on maintenance of business processes in an actual condition constantly, instead of during definitely short period. 

Implementation of the process approach will allow to increase considerably efficiency of company activities, its competitiveness and to optimize costly part.

The system of key performance indicators (KPI) is one of the main tools, giving the chance for management to concentrate attention on limited quantity of really important questions for business.

The process approach is based on the concept according to which management is a continuous series of the interconnected actions or functions (business processes), which final cause of accomplishment is a creation of products or the services which are of value for external or internal consumers.

Business process modeling (BPM):

• allows us to analyze not only how the company operates as a whole, how it interacts with external organizations, customers and suppliers, but also how organized an activity at each individual workplace;
• a description of business processes enable managers to know how work ordinary employees; and ordinary employees – how work their colleagues; and on what end result all their activity is directed;
• this is an effective tool of opportunities search for improvement of the company activities;
• his tool allowing us to expect and minimize the risks arising at various stages of company activities reorganization;
• it is the method, allowing to give a cost estimate to each process taken separately, and all company business processes, taken in total;
• it always a certain way of identification of the current problems in the company and anticipation of the future.

Modeling process involves four basic steps:

1) Model Development and Design,
2) Model Start,
3) The Analysis of the Received Performance Indicators,
4) Assessment of Alternative Scenarios.

Business processes are too difficult and dynamic. They can’t be understood and analysed, using only one flow diagrams and spreadsheet.

High-quality documentation — important part of business processes management. Documentation of all processes in your company promotes effective interaction at all organizational levels. Documentation shall contain all latest changes and to be available to the persons involved in process. Access to documentation often is implemented through a corporate portal (Internet).

The main benefit in organization orientation on process consists on an accurate picture of all events in the organization, with all existing problems and weak points which could remain unnoticed in the typical organization which at least superficially similar carries out the functions.