Head of Account Management Operations

Industry: iGaming Platform
Format: Remote
Location: Cyprus Europe

APERCON is searching for an experienced Head of Account Management Operations to build and lead the client operations function for a fast-growing iGaming platform.

The role focuses on structuring the Account Management department, strengthening long-term operator partnerships, and driving the commercial performance of the platform ecosystem.

🧲Key responsibilities

• Build and lead the Account Management Operations department

• Develop operational frameworks for managing platform partners

• Increase speed and efficiency of client service delivery

• Strengthen long-term cooperation with operator partners

• Improve turnover and utilization of platform services, including:

— gaming content and game providers

— sportsbook products

— PSP and payment solutions

• Drive commercial performance and platform profitability

• Establish operational KPIs, reporting, and client success metrics

• Coordinate closely with product, integration, and commercial teams

🔑Key requirements

• Strong experience in Account Management / Partner Operations in iGaming

• Experience working with platforms, aggregators, or B2B gaming providers

• Deep understanding of game provider, sportsbook, and payment ecosystems

• Proven experience building and scaling operational teams

• Strong analytical mindset with focus on platform performance and client economics

• Fluent English (additional languages are a plus)

🚀 Ready to build and scale the operational engine of a growing iGaming platform?

Via mail ✉️ [email protected]

Via telegram 📲 @Apercon

Apply for this position

Allowed Type(s): .pdf, .doc, .docx